Franchising / Retail Operations Specialist
Dave's expertise includes thirty years of experience in franchising, retail operations, sales, customer relationship management, and business development. He has held executive-level positions with both large and small multi-market, franchise-oriented businesses, and led each of these firms to industry prominence with significantly stronger operational and sales performance.
Among his qualifications are key skills and attributes such as:
- the ability to drive rapid growth,
- strategies to boost customer loyalty and spending,
- the ability to expand sales and profits,
- methodologies for controlling costs and operational risk factors,
- development of expansion business plans,
- identification of key factors for improving productivity,
- management of significant corporate administration budgets,
- establishment of benchmark performance standards,
- and development/implementation of franchisee training programs.